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Wilkes-Barre VA Medical Center

 

A to Z List of Services

Wilkes-Barre VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. Many of our services are listed below; however, you may also view our phone directory or contact us for additional information.

 

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |

Service Location Phone
B
Bereavement Support Group

Bereavement Support Group resources at Wilkes-Barre VA Medical Center
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4849
877-928-2621 Ext. 4849
Billing and Insurance

If you have questions concerning a bill for services, the Consolidated Patient Account Center is here to assist.
Wilkes-Barre VA Medical Center
7th Floor
Room C7-34
570-824-3521 Ext. 4809/4993/4215
877-928-2621 Ext. 4809/4993/4215
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Call Center

The trained staff in the Call Center are here to assist you with questions regarding your healthcare needs.
Wilkes-Barre VA Medical Center
877-928-2621 Ext. 2
570-824-3521 Ext. 2
Canteen, Retail Store, and Coffee Shop

A Cafeteria and Retail Store operate out of the 2nd floor; A coffee shop, the Patriot Brew, is located in the basement.
Canteen 2nd floor
Retail Store 2nd floor
Coffee Shop Basement
570-824-3521 Ext. 4824/7766/7790
877-928-2621 Ext. 4824/7766/7790
Care Coordination Home Telehealth (CCHT)

Care Coordination Home Telehealth (CCHT) services offered at Wilkes-Barre VA Medical Center.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4554
877-928-2621 Ext. 4554
Careers

Human Resources Service staff are available to assist applicants in applying for positions at Wilkes-Barre VAMC.
Human Resources Service
Building 5
570-821-7209
877-928-2621 Ext. 7209
Chaplain Service

Chaplain Service provides spiritual guidance and worship opportunities for inpatient and outpatient Veterans.
Chaplain Offices - 1st floor, Rooms C1-73, C1-74 and C1-74A
Chapel - 1st floor
570-824-3521 Ext. 7301
877-928-2621 Ext. 7301
Community Health Nursing Care

Care provided by Medicare-Certified home health agencies and coordinated by the VA Community Health Nurse.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4563
877-928-2621 Ext. 4563
Compensation and Pension

The Compensation and Pension Office works in conjunction with the Veterans Benefits Administration to determine eligibility for health care.
Wilkes-Barre VA Medical Center
1st floor
570-824-3521 Ext. 7133
877-928-2621 Ext. 7133
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Dental Services

VA Dental Care is available to eligible Veterans.
Wilkes-Barre VA Medical Center
1st floor
570-824-3521 Ext. 3
877-928-2621 Ext. 3
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Eligibility

The Eligibility and Enrollment Section is available to assist Veterans with questions regarding benefits or those interested in applying to obtain VA HealthCare.
Eligibility Office
Basement level, AB-41
570-824-3521 Ext. 3/7143/7122
877-928-2621 Ext. 3/7143/7267
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FPOW Advocate

Former POWs can apply for compensation for their service-connected injuries, diseases, or illnesses.
Wilkes-Barre VA Medical Center
8th Floor
570-824-3521 Ext. 7445
877-928-2621 Ext. 7445
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Geriatrics and Extended Care

Congress has given the VA authority to provide long-term care benefits for qualifying Veterans, which include: Home-Based Primary Care, Spinal Cord Injury and more.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4563
877-928-2621 Ext. 4563
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Home Hospice

Home Hospice provides care and support to terminally ill Veterans wishing to remain in their home until end of life.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4563
877-928-2621 Ext. 4563
Home Infusion

Eligible Veterans may receive needed IV Therapy at home rather than be hospitalized for this service.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4563
877-928-2621 Ext. 4563
Home-Based Primary Care

HBPC provides primary healthcare delivered by an interdisciplinary team of VA Staff in homebound Veterans.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 7928
877-928-2621 Ext. 7928
Homemaker Home Health Aid and Respite

Homecare services are purchased for eligible Veterans who need assistance with activities of daily living.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4563
877-928-2621 Ext. 4563
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Imaging Service

Imaging Service provides diagnostic studies for X-Ray, CAT Scan, Nuclear Medicine, MRI, PET/CT and Ultrasound.
Wilkes-Barre VA Medical Center
2nd Floor
570-824-3521 Ext. 7452/7489
877-928-2621 Ext. 7452/7489
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Laboratory

Laboratory provides for Outpatient Phlebotomy.
Wilkes-Barre VA Medical Center
3rd floor
570-824-3521 Ext. 4310/7542
877-928-2621 Ext. 4310/7542
Logistics and Prosthetics

Logistics Service has the overall responsibility for supplies. Prosthetics supports provision of physician consult ordered products and services to outpatients.
Wilkes-Barre VA Medical Center
Prosthetics is located on the 2nd floor
570-824-3521 Ext. 4231
570-824-3521 Ext. 7103
Lost and Found

The medical center has a lost and found area located in the basement.
Basement level, Room NB-107
570-824-3521 Ext. 7796
877-928-2621 Ext. 7796
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MOVE! Weight Management

A weight management health promotion program designed to improve the lives of Veterans
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4892
877-928-2621 Ext. 4892
Medical Equipment

Medical equipment is provided at the Wilkes-Barre VA Medical Center.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 2
877-928-2621 Ext. 2
Mental Health

Mental Health and Behavioral Services at the Wilkes-Barre VA Medical Center provide consultation, evaluation and treatment for Veterans and their families.
Wilkes-Barre VA Medical Center
Mental Health Clinic
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
Mental Health Program Descriptions

Mental Health Program Descriptions at the Wilkes-Barre VA Medical Center.
Wilkes-Barre VA Medical Center
Mental Health Clinic
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
Mental Health Specialized Program Descriptions

Mental Health Specialized Programs offered at the Wilkes-Barre VA Medical Center.
Wilkes-Barre VA Medical Center
Mental Health Clinic
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
Mental Health Therapeutic Program Descriptions

A variety of Mental Health Therapeutic Programs are available to Veterans at the Wilkes-Barre VA Medical Center.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
MyHealtheVet Coordinator

My HealtheVet is an award winning, online personal health record.
Wilkes-Barre VA Medical Center
1st floor, Room C1-05
570-824-3521 Ext. 4297
877-928-2621 Ext. 4297
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National Crisis Line

Veterans in crisis and their families and friends can connect with VA responders through a confidential toll-free hotline, online chat, or text.
Phone Number
800-273-8255
News Media

Media inquiries can be directed to our Public Affairs Officer.
Wilkes-Barre VA Medical Center
570-830-7042
877-928-2621 Ext. 7042
Nutrition and Food Services

Nutrition and Food Services provides evidenced based nutritional services for our Veterans and their families.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4892/7442/7439
877-928-2621 Ext. 4892/7442/7439
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Palliative Care

The Palliative Care team is expert in comfort care - often what is more needed with an advanced illness.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4104/4242
877-928-2621 Ext. 4104/4242
Patient Advocate

Our Patient Advocate Program seeks to assist you and your family by focusing on your individual concerns and rights as a patient.
1st floor, Room C1-55
570-824-3521 Ext. 7604
877-928-2621 Ext. 7604
Patient Funds, Bill Payments, and Bene-Travel Reimbursements

The Agent Cashier is available to assist Veterans with bill payments, patient funds, and Bene-Travel payments.
Wilkes-Barre VA Medical Center
Basement Level - Room NB-119
570-824-3521 Ext. 7332/7131
877-928-2621 Ext. 7332/7131
Patient Location

Patients have the right to choose to be included in the Patient Facility Directory.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 0
877-928-2621 Ext. 0
Pharmacy

Our pharmacy processes more than 5000 prescriptions daily. Prescriptions may be refilled by mail, phone, or online.
Outpatient Pharmacy, NB-122, Basement North
570-824-3521 Ext. 4
877-928-2621 Ext. 4
Police Service

At the Wilkes-Barre VA Medical Center, security services are provided via the Wilkes-Barre VA Police Service.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 7365
877-928-2621 Ext. 7365
Preventive Care Program

The goal of the Preventive Care Program is improvement in the quality of life and well-being of Veterans.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4671
877-928-2621 Ext. 4671
Primary Care

The Primary Care Service Line offers an extensive range of treatment modalities with emphasis on health care prevention. Audiology and Speech Therapy are offered as well.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 2
877-928-2621 Ext. 2
Public Affairs Officer

Bill Klaips is the Public Affairs Officer for Wilkes-Barre VA Medical Center
Wilkes-Barre VA Medical Center, 10th Floor
570-830-7042
877-928-2621 Ext. 7042
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Rehabilitation

Rehabilitation Services provides evaluation and treatment for eligible patients.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 3
877-928-2621 Ext. 3
Release of Information

At the Release of Information office you may obtain copies of your medical records.
Release of Information Office
C1-02
570-824-3521 Ext. 7165
877-928-2621 Ext. 7165
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Social Work

Social Work services at Wilkes-Barre VA Medical Center
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 7697/7665
877-928-2621 Ext. 7697/7665
Specialty Care

The Specialty Care Patient Program includes all of the surgical specialties as well as neurology, radiation, oncology, and audiology.
Wilkes-Barre VA Medical Center
570-824-3521
877-928-2621
Spinal Cord Injury and Disorders

The Wilkes-Barre VA Medical Center provides basic medical care for Veterans with spinal cord injury and disorders.
Wilkes-Barre VA Medical Center
8th floor
570-824-3521 Ext. 7445
877-928-2621 Ext. 7445
Substance Abuse Residential Rehabilitation Treatment Program

Eligible Veterans have the opportunity to learn how to stay clean and sober, with an emphasis on changing behavior and lifestyle in order to promote abstinence.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4368
877-928-2621 Ext. 4368
Suicide Prevention Coordinators

Suicide Prevention Coordinators contact information
Wilkes-Barre VA Medical Center
570-830-7033
570-830-7034
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Tobacco Cessation

Smoking Cessation Services are available.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
Trauma Recovery Services

Trauma Recovery Services Treatments at the Wilkes-Barre VAMC
Mental Health Clinic
570-824-3521 Ext. 7737
877-928-2621 Ext. 7737
Traveling Veteran Program

The Traveling Veteran Program assists Veterans enrolled in the VA health care system in coordinating care at another facility while on extended travel.
Wilkes-Barre VA Medical Center
570-824-3521 Ext. 4671
877-928-2621 Ext. 4671
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Visual Impairment Services

The Wilkes-Barre VA Medical Center VIS Program helps legally blind and visually impaired Veterans manage vision loss.
Wilkes-Barre VA Medical Center
Eye Clinic, Room A3-36
570-824-3521 Ext. 7464
877-928-2621 Ext. 7464
Volunteer or Give

Contact Voluntary Service for information on making a donation or volunteering to serve our Veterans.
Wilkes-Barre VA Medical Center
1st Floor N1-86A, Voluntary Service Office
570-821-7237
877-928-2621 Ext. 7237