Visitor Information - Wilkes-Barre VA Medical Center
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Wilkes-Barre VA Medical Center


Visitor Information


VAMC Wilkes-Barre, PA serves Veterans throughout northeastern and central Pennsylvania and southern New York State. Visit us in our main Medical Center or one of our Community-Based Outpatient Clinics.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.


VAMC Wilkes-Barre Police Officers are primarily responsible for the protection and care of patients and employees.  This is accomplished with foremost concern for each patient's welfare and with extreme care that Medical Center Police handling does not result in physical injury or mental anguish to any patient. For general police assistance, please dial (570) 824-3521 x 7365

In case of an emergency, Contact the VA Police at (570) 824-3521 x7365, 7367 or Dial 911.

Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.


VA Police Crime Prevention Tip Line:  570-830-7040
(Ext. 7040 utilizing Medical Center line)
We do not have caller I.D. - You are NOT required to leave your name if you wish to remain anonymous.  Please leave a detailed description of activity and other important information, such as times the activities occurred, names of individuals involved, etc.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.


A nondenominational chapel is located on the first floor, west wing of the hospital, and is available for quiet meditation and reflection. Catholic Mass is scheduled in the Chapel on Sundays at 1:00 PM and weekdays at 11:30 AM and in Hero's Haven in the 2nd Floor Dining Room of the Community Living Center at 1:30 PM on the 2nd and 4th Mondays of each month. Protestant Worship Service is scheduled on Sundays at 1:00 PM in the 3rd Floor Dining Room of the Community Living Center. Chaplain services are available 24 hours a day, seven days a week, particularly in urgent situations or emergencies.

Lost and Found

Lost and Found is located in the Basement of the Medical Center,  Room NB-107. You may also contact them at (570) 824-3521, extension 7796.