Wilkes-Barre VA Medical Center
The Wilkes-Barre VA Medical Center encourages patient visitation by family and friends, unless determined to be medically inappropriate.
*Hospice: There are no restrictions on visitation, age, or time limits. Any family member may come at any time. If desiring to stay overnight to be near the patient or assist with care, this can be arranged.
Seriously ill patients may be visited by immediate relatives regardless of the hour at the discretion of the professional staff.
Children should not be left unattended and should be accompanied by an adult. Visiting is permitted in the Main Lobby, but is not permitted in the outpatient waiting area or at the Medical Center entrances for safety reasons. Official business hours of the Medical Center are from 8:00am to 4:30pm. Monday through Friday, except holidays. For the safety of patients and staff, all exterior doors are alarmed after normal business hours, 8:00am - 5:30pm. Please observe posted signage.
Latex balloons are restricted from this facility in accordance with our latex safe environment policy. Mylar balloons can be substituted.
If you are unable to visit a patient personally, you may call the patient or send a card or gift.
Number of Visitors
A patient may receive no more than two visitors at a time.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
In extreme circumstances, children under 12 may visit with the permission of the physician and the charge nurse. An adult must accompany children at all times.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.